Help Center

Everything you need to know about Satcove.

Getting Started

What is Satcove?
Satcove is a multi-AI consensus engine. When you ask a question, it queries 5 different AI models simultaneously and shows you where they agree, where they differ, and what to trust.
How is this different from ChatGPT?
ChatGPT uses one model. Satcove uses five (Claude, GPT-4o, Gemini, Mistral, Perplexity). For important decisions — health, legal, financial — one AI can be wrong. Five can't all be wrong in the same way.
Do I need an account?
No. You can try Satcove as a guest with limited messages. Create a free account to unlock more messages, conversation history, and consensus mode.
What is consensus mode?
When Satcove detects an important question (health, legal, financial, or a decision), it automatically queries all 5 AI models in parallel, then synthesizes their responses into a structured verdict with agreement score, key agreements, divergences, and a recommendation.

Plans & Billing

What's included in the free plan?
10 messages per day, 3 consensus queries per day, 7-day conversation history, and all 5 AI models.
Can I cancel anytime?
Yes. Cancel your subscription in Settings. You'll keep access until the end of your billing period. No cancellation fees.
Do you offer refunds?
Yes. If you're not satisfied within 14 days of subscribing, contact support@satcove.com for a full refund.
How do iOS subscriptions work?
iOS subscriptions are managed through Apple. You can manage or cancel them in iPhone Settings → Apple ID → Subscriptions.

Privacy & Security

Is my data safe?
Yes. Privacy Shield automatically strips personal information (names, emails, phone numbers, addresses) from your messages before they reach any AI provider. Your data is stored in EU servers (Supabase Frankfurt).
Do AI providers train on my data?
No. None of the AI providers we use (Anthropic, OpenAI, Google, Mistral, Perplexity, xAI) train on data sent through API calls.
Can I delete my account?
Yes. Go to Settings → Delete Account. This permanently deletes all your data including conversations, memories, and payment history. This action is irreversible.
Can I export my data?
Yes. Go to Settings → Export my data. You'll receive a JSON file with all your conversations, transactions, and account data.

Features

What is Deliberation mode?
Deliberation is a deeper analysis mode where AI models engage in a multi-pass discussion. It takes longer but provides a more thorough analysis of complex topics.
Can I upload documents?
Yes. Upload PDFs (up to 15 MB) or paste URLs. Satcove will extract the content and analyze it with AI consensus.
What is Cove Memory?
Cove Memory lets Satcove remember facts about you across conversations (your preferences, context, previous decisions). You can manage and clear memories in Settings.
What languages are supported?
Satcove supports 15+ languages including English, French, Spanish, German, Italian, Portuguese, Chinese, Japanese, Arabic, and more. Write in any language and Cove responds in the same language.

Still need help?

Our team typically responds within 24 hours.

Contact Support